The 2024 playbook reimagines sustainability integration across the value chain

  • Flip the Script

    Our 2024 Scaling Sustainability Solutions in Fashion report flips the sustainability narrative on its head. Rather than focus purely on traditional environmental, social and governance (ESG) impacts, it recognizes change will happen in operations.

  • A New Playbook

    Leveraged as a playbook, the report looks at nine nodes across the value chain, from financial and business planning all the way through to marketing and communications, to help functional teams understand sustainability challenges and profitability.

  • Control Zones

    Across business functions, our playbook outlines the control zones that drive impact, with prompts to guide next steps in your journey – plus Insights into the functional levers for action, KPIs, and corresponding areas of impact across the organization.

Get the Playbook

CEOs on Scaling Solutions

“The future of fashion relies on shared responsibility and the evolution of co-benefit models between brands, retailers and manufacturers. Scaling Solutions points the way toward a prioritized collaborative agenda.”

— Andrew Lo, CEO Crystal International

“Customers care about shopping in line with their values. At Neiman Marcus Group, we work diligently with our brand partners to curate products that are made with certified sustainable materials, responsibly manufactured and give back to local communities, as part of our Fashioned For Change and Conscious Curation Edits."

— Geoffroy van Raemdonck, CEO Neiman Marcus Group

"Our sustainability objectives cannot be realized by just one team. It takes integration with almost all facets of our company."

— Richard Dickson, CEO Gap Inc

With Special Thanks

We are grateful to Macy’s Inc. for providing a generous donation to Fashion Makes Change, supporting our role in the research and development of the 2024 Scaling Solutions in Fashion Report. Thank you for your consistent contributions and steadfast support in driving our industry toward a more sustainable future.